Service

The after-sales service department has been providing uninterrupted, fast and reliable services to its customers since the day it was established, with its young, dynamic, solution-oriented technical team graduated from University and College, in our head office in Istanbul.

These services are:

  • Service maintenance, cleaning, training and spare parts supply
  • Service agreement covering fault situations
  • Cleaning and maintenance agreement (periodic filter cleaning)
  • Providing the necessary training if the cleaning will be done by the company

Innovation

With the responsibility of being one of the leading brands in the sector, besides creating a strong infrastructure in service actions, we are happy to break new ground in this field.

High customer satisfaction with trained team:

In our head office in Istanbul on consultancy, service implementation and spare parts in the field of after-sales services the new application of our company, which has been providing uninterrupted, fast and reliable service to its customers since the day it was founded, with our young, dynamic, solution-oriented technical team graduated from University and College, is as follows.

The service and scope of our new application:

After making an appointment with our customers, our technical service team starts by checking the equipment of the existing installed system one by one.

These are the mainly:

  • Electrostatic and active carbon filter control
  • Fan and motor control
  • If necessary, in-channel temperature measurement with flow-pressure
  • Hood size compliance and carbon filter control

Determination of the suitability of kitchen cooking equipment and if available the changes made